Make sure your Mac's built-in printer sharing is turned OFF. On an earlier iPhone, hold the top button instead.ĭisable printer sharing. On an iPhone 6 or 6 Plus, hold the side button down for a few seconds until the "Slide to Power Off" screen appears. Unfortunately, with iOS 8, this resolves problems like this more often than not. If you are using Intego's firewall software, ensure that "Client, local server" is selected rather than "Client only" mode. Alternatively, you may wish to temporarily turn off your firewall for troubleshooting purposes. Also make sure that the "Block all incoming connections" checkbox is not checked. If your Firewall is turned on, click "Advanced", and ensure that "Printopia Server" is listed as allowing incoming connections. (System Preferences-> Security-> Firewall).
This reloads cached driver and network information for your printer and can resolve many printing issues.Ĭheck your firewall settings.
If your Mac still cannot print to the printer in question, try removing your printer and re-adding it. Click the "Resume" button if your queue is paused. See if your printer is paused, or there's a job stuck in the queue. If not, open System Preferences, click on "Printers and Scanners", select your printer, and click "Open Print Queue.". Make sure your printer works normally by printing from your Mac. You do not need this feature if you are able to get "Wake on Demand" working on your network. Checking this box will still allow your display to sleep, but will prevent your Mac from going to sleep entirely, causing your shared printers to disappear from the network. In Printopia version 2.1.12 or later, under Advanced Settings there is a new option to "Keep machine awake while connected to line power". Your Mac must be awake for Printopia to work properly. DFS channels are often less crowded than the rest of the 5GHz band.ĭisable sleep. This will allow it to choose a DFS channel if supported by your hardware and permitted at your location. Finally, let the Wi-Fi access point choose the 5GHz channel automatically. Avoid using 802.11ac or the "wide" HT40 mode as the wider channels are faster but much more susceptible to interference. For best performance in this environment we recommend configuring your network to use the 5GHz band exclusively, using HT20 or "narrow" channels. If you're in an apartment complex, office building, or you're at a trade show or other crowded venue, your Wi-Fi network may be experiencing heavy interference. You may reset these devices using the Airport Utility (for Apple devices) or simply unplugging them for a few seconds.Ĭheck your Wi-Fi configuration. This is especially important if you've upgraded OS X, as it can remove cached, invalid records preventing sharing from working correctly. Reset your Apple Airport, Time Capsule, or other wireless access point/router.
You do not need to upgrade immediately if you are running a version of OS X prior to version 10.10. If you're running any version of macOS between 10.10 and 10.10.3, upgrading is very likely to resolve your problem. OS X 10.10.4 includes several networking reliability improvements and is recommended for all OS X Yosemite users.
Update your Mac to OS X Yosemite version 10.10.4 or later. Upgrade pricing is available for users who purchased Printopia 2 in the past. Printopia 3 was released in October 2017 and contains hundreds of improvements along with support for the latest versions of macOS and iOS. To check your Printopia version, look for the version number in the preference pane below the Printopia logo.Ĭonsider upgrading to Printopia 3. Printopia 2.1.23 is the final version of Printopia 2 to be released.
Make sure you're running the last version of Printopia 2. Make sure your iPad/iPhone and Mac are both on the same Wi-Fi network.
Make sure Printopia is turned ON and says "Shared". If you’re running into trouble here are some simple steps to try. NOTE: This guide is for Printopia 2, the old version of Printopia that is no longer supported.įor help with the new version, see the Printopia 3 Troubleshooting Guide.